Cancellation & Refund Policy
Last Updated: July 29, 2024
Thank you for using SmartToolsWala. Since our website primarily offers free digital tools, our Cancellation and Refund Policy is straightforward.
1. Free Tools and Services
The majority of the tools and services offered on SmartToolsWala are provided completely free of charge. As there is no payment required for these services, there are no cancellations or refunds applicable.
2. Digital Products/Services (If any)
In the event that we introduce premium tools, subscriptions, or digital products for purchase in the future, the following policy will apply:
- Nature of Digital Products: Due to the digital nature of our services (which are instantly accessible upon purchase), we generally do not offer refunds once a purchase is made.
- Cancellation: For any subscription-based services, you will be able to cancel your subscription at any time. Your access to the premium features will continue until the end of your current billing period, after which you will not be charged again.
- Exceptional Circumstances: Refunds may be considered on a case-by-case basis under exceptional circumstances, such as:
- A technical issue with our service that we are unable to resolve in a timely manner.
- Accidental duplicate purchases.
3. How to Request a Refund
If you believe you are eligible for a refund under our exceptional circumstances clause, please contact our support team at contact@smarttoolswala.com within 7 days of your purchase. Please include your purchase details and a clear explanation of the issue.
4. No Refunds For Free Services
We reiterate that no refunds are possible for any service or tool that is offered for free on our website.
5. Changes to This Policy
We may update our Cancellation & Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.
6. Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us at contact@smarttoolswala.com.